FAQ

Noctira is focused on creating practical, at-home comfort and recovery products designed to fit into everyday life. Every order is backed by our 60-Day Money-Back Guarantee, and you’ll receive order confirmation and tracking information as your purchase moves through fulfillment.

If Noctira Aira isn’t right for you, you have 60 days to contact us about a return.

Yes. Shipping is FREE on all U.S. orders.

Orders typically arrive within 7–9 business days after processing. Once your order ships, you’ll receive tracking information by email so you can follow it all the way to your door.

Every Noctira Aira purchase is protected by our 60-Day Money-Back Guarantee.

We want you to have enough time to receive your device, try it as part of your routine, and decide whether it’s right for you. If you’re not satisfied, contact our customer support team within 60 days of receiving your order for return instructions.

Your Noctira Aira order includes:

• 
  Noctira Aira Knee Relief System™
  
• 
  USB-C charging cable
  
• 
  User instructions
  

Any promotional gifts or bonuses included with your purchase will be displayed on the product page or at checkout.